Welcome to our FAQ section! Here, you’ll find answers to the most common questions about our virtual assistant services. Whether you’re curious about how we work, the types of tasks we can handle, or how to get started, this section is designed to provide clarity and help you make the most of our expertise.
We understand that every business is unique, which is why we tailor our services to meet your specific needs. If you don’t see your question listed, feel free to get in touch—we’re always happy to provide more information!
Our office is based along the Kent coast, in Broadstairs
A Virtual assistant is someone who acts as your businesses’ peddling legs in the background, we’re able to help with all sorts of business and life admin which in turn helps both you and your business offload work and streamline processes.
We can help with your business admin through to finance. From bookings, diary and email management through to invoicing, bookkeeping and payroll processing, see a full list of our services here
Key signs that you’re ready for a virtual assistant can include if you’re feeling overwhelmed by administrative tasks, struggling to focus on your core business activities, or need help with tasks outside your expertise, a virtual assistant could be the solution. A VA can help free up your time by handling everything from scheduling and inbox management to bookkeeping and more, allowing you to focus on growing your business.
We’ve previously worked with a ride range of sectors, including: consultancy, accounting, financial advisory, engineering, military, security, property and lettings, creatives as well as individual professionals.
We’re able to work with any type of client, business or private individual located anywhere in the world!
You can experience the advantages of having a professional PA without the overheads associated with hiring an in-house staff member. You’ll not have to worry about holiday pay, taxes, NI, sick leave or pension contributions whilst also eliminating the costs relating to office space, equipment and other staffing costs.
Absolutely! We can discuss your requirements and find a solution to support you – we’ve helped with a number of short-term projects such as system set ups and research services.
Generally, we offer retainer packages to secure our time and schedule your work.
Our onboarding process is short and simple – after an initial consultation we have a short form for you to complete so we have your details, we can sign any relevant NDA’s and agreements required and arrange to book in work.
We take data security very seriously and have robust measures in place to protect your information. Our team follows strict confidentiality protocols to give you peace of mind. We use secure password management tools to handle access details and ensure all communications and data sharing occur through encrypted platforms. Regular reviews of our security practices ensure your information remains safe at all times.
Absolutely, we’re happy to sign the necessary paperwork to put you at ease.
We aim to get you started as quickly as possible or as soon as you need. Our process is designed to be seamless so you can start experiencing the benefits of virtual support without delay.
Yes, we offer a free initial consultation! This gives us the opportunity to understand your business needs, discuss how our services can support you, and answer any questions you may have. It’s also a great chance for you to see if we’re the right fit for your business.
Lauren is an absolute joy to work with, a real professional...
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Remote virtual assistant and virtual PA Support
